Shipping Costs

All prices include VAT. Shipping costs are shown in the cart and at checkout before you place your order.

Delivery Time

• Processing: 1–2 working days after payment is received
• Germany: then 2–3 working days
• EU countries and Switzerland: then 3–7 working days
• Devices shipped directly from Poland: 3–7 working days

Working days are Monday to Friday, excluding public holidays. The delivery time of each product is also shown on the product page.

Shipping

Orders are shipped with DHL. Once your order has shipped, you will receive the tracking number by email. Delays at the carrier are possible during public holidays, strikes or severe weather.

Deliveries to Switzerland

For deliveries to Switzerland, customs duties, import VAT and fees may apply. These are charged by customs or the carrier and must be paid by the recipient.

Withdrawal and Returns

All information on the right of withdrawal can be found in our returns policy.